Privacy Policy
General Information
This policy will provide you with an easy to navigate overview of what will happen to your personal data that you provide to us when you visit this website. The term “personal data” comprises all data that can be used to personally identify you. We are committed to protecting and respecting your privacy.
Collection and processing of your personal data on this website
In accordance with this privacy policy, Lahami Bay Beach Resort is a Data Controller of your personal data on this website. Lahami Bay Beach Resort contact information is listed below in this Privacy Policy under section “Data Controller Contact Information.” The legal basis for our collection and processing of your personal data, as described in this Privacy Policy, is dependent on the nature of this data and on the context in which it is collected. Your personal data may be processed by us for a variety of reasons, including:
- You gave us consent to process your personal data
- Audits and compliance with our legal obligations under the applicable law
- It is in our legitimate interest and it is not overridden by your rights
What categories of personal data are collected and how they are collected
We collect your personal data as a result of your choosing to provide it to us on our website. This may, for instance, be information you enter into our contact form, for example your email address and your phone number.
Other personal data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g., web browser, operating system, or time the site was accessed, data you provide us regarding our services such as technical support threads). This information is recorded automatically when you access this website. We also use third-party tools to facilitate, operate and manage our website. These tools use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, Lahami Bay Beach Resort is not responsible for what information is actually gathered by such third parties or how such third parties use and protect that information.
What are the purposes we use your data for?
A portion of the data is gathered to guarantee the error free provision of the website. Other data may be used for the purpose of operating and maintaining our service, providing customer support, improving our service and monitoring its usage, analyse user patterns or to communicate with you
What rights do you have as far as your information is concerned?
If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. You also have the right to demand that your data are rectified or eradicated. You can submit your request to exercise your rights as the owner of personal information under the GDPR by email to info@lahamibayrasbanas.com. Kindly note that we may request your verification of your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
Please do not hesitate to contact us at any time if you have questions about this or any other data protection related issues.
Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a web site.
The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR).
We are using the following host which has its own built-in CDN:
WordPress.com
For more information on WordPress’ privacy policy please follow this link: https://automattic.com/privacy/
Our domain is registered with:
GoDaddy.com
For more information on GoDaddy’s privacy policy, please follow this link: https://ae.godaddy.com/legal/agreements/privacy-policy
Data protection
The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and take appropriate measures for keeping your personal data confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorised disclosure or access.
Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Privacy Policy explains which data we collect, how it is collected as well as the purposes we use this data for.
We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.
Data Controller Contact Information
The data processing controller on this website is:
Lahami Bay Beach Resort
Head Office:
Building No. 5/37, El Shatr El Sabea
Zahraa El Maadi, 11435 Cairo, Egypt
E-mail: quest@lahamibayrasbanas.com
The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.
Information on data transfer to the USA and other non-EU countries
Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We have no control over these processing activities. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed.
Revocation of your consent to the processing of data
A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)
In the event that data are processed on the basis of Art. 6(1)(e) or (f) GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult the provisions of this Privacy Policy. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21(1) GDPR).
If your personal data is being processed in order to engage in direct advertising, you have the right to object to the processing of your affected personal data for the purposes of such advertising at any time. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21(2) GDPR).
Right to log a complaint with the competent supervisory agency
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
Right to data portability
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.
Information about, rectification and eradication of data
Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.
Right to demand processing restrictions
You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:
- In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
- If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
- If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
- If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.
Sharing of the collected personal information
We share and disclose your personal information with third party companies and individuals (‘Service Providers’) to facilitate and make our website accessible to our visitors, to gather statistical information about our website visitors using analytical software and to measure and personalise content. Other Service Providers provide us with plug-ins and tools necessary for the construction and operation of our website. All these Service Providers use cookies and other tracking technologies, and may track your online behaviour over time and across different internet websites or online services, or share the information you provide to other parties. Such tools are created and managed by parties outside our control. As such, Lahami Bay Beach Resort is not responsible for what information is actually collected by such third parties or how such third parties use and protect that information. You understand and accept that data protection legislation applicable to such service providers may not be as protective as in your country of residence. By accepting this Privacy Policy, you consent to such use of your personal information by these third party service providers. These service providers include: (with a link to their respective privacy policies which we strongly advise you to review)
Apple Maps: https://www.apple.com/legal/internet-services/maps/legal-en.html
Google Maps: https://policies.google.com/privacy?hl=en
Youtube: https://policies.google.com/privacy?hl=en
Facebook: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
Instagram: https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
HolidayCheck: https://www.holidaycheck.de/datenschutz
Trippadvisor: https://tripadvisor.mediaroom.com/us-privacy-policy
Booking.com: https://www.booking.com/content/privacy.html
Tools and Plug-ins:
WordPress.com: https://automattic.com/privacy/
Gtranslate plugin: https://gtranslate.io/privacy-policy
Animations for Blocks by websendev: https://docs.github.com/en/site-policy/privacy-policies/github-general-privacy-statement
WPForms plugin: https://wpforms.com/privacy-policy/
My Sticky Bar plugin: https://premio.io/privacy-policy-3/
Scroll Down Arrow plugin: https://www.echoknowledgebase.com/privacy-policy/
SiteOrigin CSS plugin: https://siteorigin.com/about/privacy-policy/
Smart Slider 3 plugin: https://nextendweb.com/privacy-policy/
Gutenbee: https://www.cssigniter.com/privacy-policy/
Cookieyes: https://www.cookieyes.com/privacy-policy/
Popup Box: https://ays-pro.com/terms-and-conditions
Windfinder: https://www.windfinder.com/contact/privacy_policy.htm
Elfsight: https://elfsight.com/privacy-policy/
Yoast SEO: https://yoast.com/privacy-notice/
Links to third-party Websites
Our website contains links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognise an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.
Rejection of unsolicited e-mails
We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in our Site Notice to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.
Cookies
Our websites and pages use what the industry refers to as “cookies.” Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.
In some cases, it is possible that third-party cookies are stored on your device once you enter our site (third-party cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g., cookies for the processing of payment services).
Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g., the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.
Cookies, which are required for the performance of electronic communication transactions (required cookies) or for the provision of certain functions you want to use (functional cookies, e.g., for the shopping cart function) or those that are necessary for the optimization of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored. The operator of the website has a legitimate interest in the storage of cookies to ensure the technically error free and optimized provision of the operator’s services. If your consent to the storage of the cookies has been requested, the respective cookies are stored exclusively on the basis of the consent obtained; this consent may be revoked at any time.
You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.
Server log files
The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:
- The type and version of browser used
- The used operating system
- Referrer URL
- The hostname of the accessing computer
- The time of the server inquiry
- The IP address
This data is not merged with other data sources. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.
Request by e-mail
If you contact us by e-mail, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. The data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained. The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of your request).
Language of this Privacy Policy
Our Privacy Policy was originally written in English. We may translate it into other languages. In the event of a conflict between a translated version of our Privacy Policy and the English version, the English version will control.
Changes to this Privacy Policy
From time to time we may update this Privacy Policy. If we make material changes to this policy, we may notify you on our website, by email, or by any method we determine. Your continued use of this website or our service and/or continued provision of information to us will be subject to the terms of the then-current Privacy Policy.
Contact us
If you have any questions about our Privacy Practices or this Privacy Policy, please contact us by email at:
info@lahamibayrasbanas.com